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Servers and Operating Systems

Windows Server ( 2003, 2008, 2012)
75
Linux Servers ( RHEL 5, 6 ,7)
70
Windows OS
85
Linux / MAC
80

Server Applications

IIS
80
Apache and Tomcat
70
Sharepoint
70
Active Directories
80

Software Exposure

Microsoft Office Office 365
80
Service Now
85
Splunk, Wireshark, Twiki, BladeLogic
80
Photoshop
85

Web Languages and Technologies

PHP | HTML | CSS |Scripting
75
My SQL
65
HTTP | HTTPS | SSL | FTP | VPN | SSH
80
DNS | Firewalls | Virtualization
80

Volunteer Experience

Director of Communication

August, 2016 Present
On-Point Voluteer Organisation

On-Point volunteer organisation is a non-profit organisation which believe in the value of volunteers that are required to build healthy communities while simultaneously supporting the personal growth of people of diverse backgrounds by bringing them together through their interest in volunteering. Being a Communications Director’s for on-point my responsibilities include, but are not limited to lead the team who will share our success with the community and support the Coordinators to utilize all the media by which we will recruit and celebrate and foster relationships with current, past and potential members. All of the Coordinator positions (Social Media, Website, Newsletter, Photography, Volunteer and Community Coordinators) "report and support" the expectations and deliverables of the Communications Director.

Sexton Campus Director (DSU)

January 2012 January 2013
Dalhousie Student Union

Working as campus director on the behalf of student union is challenging role during my Master's degree. I repersented the interest of the students of sexton campus and collaborate to improve areas of Sexton Campus relating to academic, external or internal issues. Being a sexton campus director I co-chaired of Sexton Advisory Committee and aids the Vice President. Also represented Sexton Campus during Dalhousie Student Union Council meetings and coordinated meetings with different DSU Committees. I was also the firstpoint of contact on the behalf of DSU at Sexton campus in order to co-ordinate and manage student union events that are happening at Sexton campus. It was a great and exceptional experience to work so closely with student union and students.

Volunteer at International Centre

December 2011 July 2013
International Centre, Dalhousie University

During my Master's at Dal I was actively involved with lot of volunteer activities going on campus. International Centre at Dalhousie University was the one with which I worked as volunteer for a long time for numerous small and big events. Main signature events where I volunteered was Chaired at Resource and Help Desk Position during Winter Orientation, Leaded as a Guide during Campus Tour, Halifax Shopping Center & NS Access and Volunteer during Community Volunteer Income Tax Program (CVITP). While working as volunteer I got a chance to work as summer intern "Assistant Outreach & Off Campus Accommodation Specialist" where I developed online platform for the students in order to meet their accomodation needs.

Technical Experience

Senior IT Consultant (Technical Lead)

June, 2013 Present
NTT DATA Canada Inc.

As a System Administrator (Technical Lead) for NTT DATA Canada Inc, I have developed skills in configuration, maintenance and support of Microsoft Servers (2003/2008/2012) and Linux/Unix Servers, build deployment packages, TCP/IP, IIS, WebSphere, apache/tomcat, Active Directory, DNS, VPN, remote connectivity, load balancing, virtualisation, Database technologies, Authentication methodologies, SSL certs etc. in a large scale enterprise infrastructure. I have created scripts (Bash and PowerShell) that significantly reduced the amount of time to deploy certain applications in a DEV, QA, UAT and PROD environment. In addition to it I also provides 2nd level support for Linux/Windows servers, client/server managed applications, migration and performs operations like data backups, datacenter power down and disaster recovery test, monitoring systems and networks, troubleshooting incidents, providing Root Cause Analysis (RCA) etc. Being a technical lead I am also responsible for updating and creating technical documentation and train other teams (nearshore and offshore) to become highly cross-functional, resulting in greater IT efficiency for my employer. In addition I also participate in technical projects to deliver tools and solutions based on business needs and work with multiple Engineering groups to deliver value to customers.

System Network Administrator (IT Security)

July, 2007 July, 2011
Logic Matters

While working at Logic Matters as a Network Administrator I have configured CISCO products (routers, switches, hubs, firewalls, access points etc.), servers, LAN/WAN, VLAN, VPN, DNS, DHCP, TCP/IP, AD. Apart from that other job duties included installation and configuration of web development servers, DNS server, user management, workstations (Windows, Linux, MAC), network analysis tools (Wireshark, TCP dump etc.), performing data backups, network design, regular audits and reviews of all IT related software and hardware. Designed, configured and managed network (CISCO products like routers, switches, hubs, firewalls, access points etc.) and Server infrastructure (Windows, Linux) for a mid-sized web services and hosting provider. Managed virtualized infrastructure using VMware and install servers (DNS, SQL, IIS, AD, Web and App), workstations from scratch and worked on different technologies like LAN/WAN, VLAN, VPN, DNS, DHCP, TCP/IP, AD. Assisted with network design, network analysis and monitoring (Wireshark, TCP dump etc.), scheduled backups and website management (using various CMS systems like WordPress, Drupal and Vbulletin). Reviewed IT security-related activities to cross verify it is in compliance with standards. Worked with broad range of industry standard like ISO 27001, COBIT, SA&A process. Conducted regular security audits and review of all IT related software and hardware.

Website Resource Person

Aug, 2012 Aug, 2014
HREHP / President’s Office, Dalhousie University

Being a website resouce person for Office of President's Office I was responsible for deploying, designing, content editing and maintaining the website of Human Rights, Equity, and Harassment Prevention. University was undergoing major website uplift by upgrading the backend from Collage to Adobe CQ5 for which I helped HREHP department with the smooth transition of website from old platform to new and continued to provide support to update/modify website as per requirment and improve Search Engine Optimization score of the website. It was fantastic experience while working with awesome people in the higher management.